ArriveClean

Effective Date: 02/11/2026

1. Information We Collect

ArriveClean ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Home or service address
Billing information
Any information submitted through contact or booking forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website

By opting in to SMS messages from us, you agree to receive text messages for customer support, service updates, and other communications related to your account. You can cancel the SMS service at any time. Just text STOP. If you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to opt in again, just sign up as you did the first time and we will start sending SMS messages to you again.

2. How We Use Your Information

We use your information to:

Provide and manage cleaning services
Respond to inquiries and customer support requests
Process payments
Send appointment confirmations and reminders
Improve our website and services
Comply with legal obligations

ArriveClean LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecom/compliance providers, or customer support vendors. This sharing is limited strictly to enable and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

3. Payment Processing

We may use third-party payment processors to securely handle payments. We do not store full credit card information on our servers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. These may include tools such as Google Analytics or similar services. You can customize cookies through your browser settings, but doing so may affect certain features of our website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers who help operate our business (e.g., payment processors, booking platforms)
Legal authorities if required by law

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal data

To exercise these rights, please contact us using the information below.

8. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

ArriveClean
Email: info@arriveclean.com
Phone: (415) 855-4118