Everything you need to know about booking and managing your cleaning.
Absolutely. Every ArriveClean professional goes through a thorough vetting process that includes a nationwide background check, identity verification, and an in-person interview. Some qualities we look for in an applicant are their reliability, professionalism, and attention to detail.
So you can feel confident that the person in your home has been carefully screened. We are fully insured for your protection.
If anything is damaged during your cleaning, please let us know within 24 hours. We'll investigate the claim and make it right. Contact us here.
Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
Our job is to ensure you are pleased with our service. If you are not content with your cleaning, we will come out and re-clean within a 7-day window.
Our Standard Clean covers the essential areas of your home to keep it fresh, tidy, and maintained between deep cleanings.
You can book your cleaning services 24 hours a day on our booking page.
Our Deep Clean is a comprehensive, top-to-bottom service designed to reset your home. Ideal for first-time clients, seasonal refreshes, or homes that haven't been professionally cleaned in over 30 days.
Includes everything in our Standard Clean, plus the following detailed upgrades:You can book your cleaning services 24 hours a day on our booking page.
Our Move-In/Move-Out Clean is our most comprehensive service, designed to prepare an empty home for new occupancy.
Ideal for move-outs, real estate listings, property management turnovers, and pre-move-in resets.
Includes everything in our Deep Clean and Standard Clean, plus the following additional detailing:You can book your cleaning services 24 hours a day on our booking page.
Fast, detailed turnover cleaning between guests to keep your property spotless and 5-star ready. Please contact us at arriveclean.com/commercial-quotes for scheduling and pricing.
Professional cleaning for offices and small businesses. We service desks, workstations, conference rooms, kitchens, restrooms, and common areas to keep your workplace clean, healthy, and client-ready.
Contact us for a quote at arriveclean.com/commercial-quotes.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.
Our pricing depends on the size of your home, the type of cleaning (Standard, Deep, or Move-In/Move-Out), and the level of detail required.
We provide instant, transparent pricing through our online booking form — no hidden fees or surprise charges.
Simply enter your home details, and you'll see your exact price before confirming your appointment.
If you're unsure which service is right for you, feel free to contact us — we're happy to help.
We understand plans can change. To be fair to our cleaning team and to protect scheduled time, we follow the policy below:
If there's an emergency, please reach out as soon as possible. We're happy to review situations on a case-by-case basis.
Your satisfaction is important to us. If you are not fully satisfied with your cleaning, please contact us within 24 hours of your service.
We will return to address any areas of concern at no additional cost. Our goal is to make it right.
Refunds are not automatically issued. If a resolution cannot be achieved after a re-service attempt, we will review the situation and determine an appropriate solution on a case-by-case basis.
Please note that refund requests made after 24 hours of service may not be eligible.
No, you do not need to be home during your service.
Many of our clients provide secure access to their home and return to a freshly cleaned space. Our cleaning professionals are thoroughly vetted and trained to treat your home with care and respect.
If you prefer to be present during the cleaning, you are absolutely welcome to stay.
Please ensure we have reliable access to the property at the scheduled time. If we are unable to enter, a lockout fee may apply.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
We serve San Francisco and the communities throughout the Peninsula, including Daly City, South San Francisco, San Bruno, Pacifica, Millbrae, Burlingame, San Mateo, Foster City, Belmont, San Carlos, Redwood City, Menlo Park, and surrounding areas.
Don't see your city? Contact us — we're expanding quickly.
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Serving the San Francisco Bay Area